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About Catercall

With over 30 years’ experience in the foodservice industry, Catercall boast a fantastic reputation for providing great customer service when it comes to technical engineering and service support. If it is a one off appliance repair or a dedicated preventative maintenance contract, our team are just a phone call away. Head to our contact page and get in touch!


Professionalism, safety and peace of mind are of paramount importance at Catercall and that’s why our entire team of catering engineers are fully trained and accredited.

Click here to view our SafeContractor certification.

Click here for more info on SafeContractor.

Why Catercall?

Our team are strategically located across the country enabling us to react promptly to emergency calls within 4 hours in most locations. Our Engineers are qualified to work in all catering environments and disciplines and hold all major accreditations and qualifications needed to work safely and professionally in your kitchen.

Our dedicated team

At Catercall Technical Services we offer a professional and personal service to all clients. Our dedicated team are easily contactable and happy to handle any enquiries or questions you may have about the services we offer, meet the team below...

Matt Magee

Matt Magee
Managing Director


Richard Jeffreys

Richard Jeffryes
Contracts Manager

07792 263 886

Seth Evans

Seth Evans
Technical Manager


Harriet Dalton

Natalie Hart
Service Helpdesk Manager

0121 433 5444

Pauline Swain

Pauline Swain
Credit Control

0121 433 5444

Nadine Timmins

Nadine Timmins
Service Helpdesk Administrator

0121 433 5444

Emma Owen

Emma Owen
Customer Relationship Manager

0121 433 5444


"Excellent - Great service, he explained and pointed out step by step what he was doing. Extremely polite and well mannered. He sounded really competent and found out the issue within few minutes. Top score!"

Zizzi – Esher

Facts about Catercall


Years in buisness


National customers


of independent customers

2 Months ago we said: RT : Another happy client 💪... We visited in Birmingham this morning to collect various pieces of unwanted catering e…